Change Management includes changes to the settings of services and applications as well as the development and development of new services, the addition of new functions, new applications and new equipment.
- We inventory and update all the hardware and software components, with the information which concerns them (maintenance contract, warranty dates, software version, serial number / part number, updated VNC, etc.)
- We manage movements, additions and changes
- With Generic skills
- Specific: after training by yourself in your own applications
- With dedicated resources – In the case of a recurring and significant workload
- Or occasionally with shared resources (in the deployment phase of services for example)